Delhi State Consumer Disputes Redressal Commission
Government of NCT of Delhi

Consumer Rights and Responsibilities

• Right to Safety: Protection against hazardous goods and services.
• Right to be Informed: Accurate information about goods and services.
• Right to Choose: Access to a variety of goods and services at competitive prices.
• Right to be Heard: Consumers' interests will be considered in appropriate forums.
• Right to Redressal: Fair settlement of legitimate grievances.
• Right to Consumer Education: Knowledge and skills needed for informed choices.